Customer Service – DeinTierbedarf.com
Contact & Support
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Telephone: +49 162 5451051
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Email: e.admin@deintierbedarf.com
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Opening hours: Inquiries are usually answered within 24 hours on weekdays.
Returns
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Standard returns/cancellations: to Bockenau, costs: approx. €4.99 (standard shipping within Germany)
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Complaints (defective, incorrect delivery, transport damage): Returns are free of charge directly to the EU manufacturer's warehouse; the address will be provided in advance.
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A prepaid return label will be provided if applicable.
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Further details: see cancellation policy and shipping information
FAQs / Help
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Order status & shipment tracking: Shipping confirmation with tracking number after shipment.
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Delivery times: 2–6 working days within Germany, depending on the warehouse.
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Special features: Bulky goods or special shipping methods may have different delivery times/costs.