Frequently Asked Questions
Do you offer free shipping?
Shipping information
For standard orders within Germany, shipping is free for orders over €39. Actual shipping costs depend on the contents of your shopping cart, the chosen shipping method, and your delivery address. The exact shipping costs will be clearly displayed in the order summary before you complete your order.
We pack your order in parcels with a maximum weight of 31 kg. Should your order exceed this weight, we will ship it – depending on the total weight – in multiple parcels.
Further details about our shipping costs and delivery conditions can be found on our Shipping & Delivery Conditions page.
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What payment methods do you offer?
The following payment methods are available in the online shop deintierbedarf.com :
- Credit card (Visa, MasterCard, American Express, UnionPay)
- PayPal
- SEPA Direct Debit
- Advance payment (bank transfer)
- Apple Pay
- Google Pay
- Klarna
- Shop Pay
- View
- EPS
When will my package be delivered?
Delivery time:
Germany: 2–6 working days
Delivery times may be affected by external factors such as holidays, high demand, or
Delays with the shipping provider will extend the timeframe.
Processing time: Orders are usually processed and shipped within 1-2 working days .
After shipment, customers receive a shipping confirmation via email with a tracking number, if available.